All content is posted anonymously by employees working at Northsteppe … Since it is campus they can charge whatever they want, so we paid a ridiculous amount to live in a hell hole.Since we had heard rumors about the houses not being prepared, we called prior to our move in date to confirm that our house would be ready. North Steppe Realty was founded in 1995, and is located at 10 E 17th Ave in Columbus. On move in day we walked in the house to find a PILE of mud and debris on the floor and all of the carpet ripped up with exposed nails. Michael is the broker of NorthSteppe Realty, and the great-great grandson of Thomas Ewing Miller. Our company was founded in 1986, and since then we have established a community of student-​based patrons throughout the OSU campus area. It took them a month to give us blinds for our living room, so that was a little concerning having everyone able to look into our apartment. Our maintenance requests were ignored until January when we had our rent put into escrow. Any time we had any problems we had to call the emergency line because if we tried any other means of communication they would not respond.We made improvements to the shambly house, including building a pantry in the closet, and converting a bathtub into a shower. They didn’t salt the stairs or shovel during winter.Overall they’re unprofessional and negligent to the upkeep of their apartments. BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. When we had to add another tenant to our lease they told us it would be done in a week so after not hearing from them for two weeks I went to check on it. When we moved in the house was filthy, cracks everywhere, paint chipping, and none of the doors locked. Over the years, our property count has spread to almost every reach of the campus area, providing students with many options for housing that are flexible to their regions of study. Maintenance was very speedy, NorthSteppe Realty has gone above and beyond as a rental office. I have had absolutely no issues with maintenance, and the office actually has called me to check if the work was actually done. I called four times throughout the day and no one answered at the office. To top it off they show my apartment all the time even though I still have plenty of time to renew and my lease is not up for six months. Also our unit was filthy when we moved in. Instead of trying to ensure the safety of their tenants they denied our request for a security system or new doors (There were already cameras installed around the house but they weren't activated, which of course NorthSteppe also refused to do). They seem to never get the phone, they are very slow at returning … This system is jacked, everyone hates this company! The ""Realtors"" are a bunch of college students who don't have any idea what they are doing and lost our move in damages sheet. I have rented through NorthSteppe for the past 2 years and prior to that rented through Buckeye Real Estate and Hometeam Properties. A perfect example of their half-measure strategies is how when we complained of purple/black mold around our heating/AC units they came and spray painted over it to "stop the growth" and gave us a dehumidifier. In March, we came home in the evening to our apartment smelling like gas. See BBB rating, reviews, complaints, & more. I lived with InnTown Homes as well and they were a phenomenal realty company and I highly recommend them. For instance, my friends had their windows replaced as part of their. Of coarse, North Steppe persistently turned them back off, but at least I was able to get heat periodically, which is more than I can say for friends of mine who also rented from North Steppe. Upon calling the office, they said that if we didn't ask for our stuff back that we were ""guaranteed"" our whole security deposit. At first glance, the properties appear nice through the walk through and are located in great areas. EVER. Last minute chose to lease with this company as they were the only company around campus with available apartments (go figure). Of course I thought the questionable and criminal activity would stop there, NOPE Moved out of apartment, did not to a walk through. Box 82355, Columbus, Ohio, United States. Little things like "do you have any other questions" or even "goodbye" are never said. Seriously, they do not do their jobs, horrible customer satisfaction, big boo! Staff refused to help me and made me talk to the accountant (totally unprofessional by the way) who was rude and confrontational, refused to take off fees. North Steppe Realty is a Construction company located in P.O. If I were a college student again looking for a place by OSU, never EVER rent from NorthSteppe. 15AP-618 v. ... Multiplying the hours expended by … Search for other Real Estate Management in Columbus on The Real Yellow Pages®. North Steppe used this as an opportunity to charge thousands of dollars on my account for things as ridiculous as a brand new refrigerator. Find Reviews, Ratings, Directions, Business Hours, Contact … The company is completely dishonest and will take weeks to fix any issue. I ended up figuring out where the water heaters were in the basement of my apartment complex and turned them on myself. In summary, our property was all ruined twice, yet never replaced by the company. My roommate and I were very interested in viewing a few properties owned by NorthSteppe for the 2017 school year. I have been renting from this company for less than a year and already know I won't be renewing my lease. Please call our office 614 … It was easy doing business with these guys. Don't ever rent; or for that matter, do business with this company. They brought people to tour our house 6 times without any prior notice, many times early in the morning. I returned home to find molded drywall all over the entryway, water still on the floor, and everything in the entryway closet was completely destroyed. The staff has always been friendly and accommodating in all my experiences. You will be ripped off in every way. . Finally someone answered and confirmed the appointment, so we showed up 5 minutes before our scheduled interview time. Also, one of our bedrooms upstairs gets almost no heat and feels as though it is poorly insulated, so we wanted to make sure that our utility bills weren't too high after a month of winter before we decided if we would renew. Charged me multiple times for bogus fees, subtracted them from my rent payment, then claimed I was late on rent. We emailed inquiring about two two bedroom properties. With that in mind, Northsteppe places every damage on the renter and has the worst possible maintenance crew. (Which is really terrible since there is no power in the bathroom when the switch off.) NorthSteppe Realty CAMPUS HOUSING AT OSU. North Steppe Realty is every negative stereotype about landlords you’ve ever heard made into an ugly reality. Please contact the business for updated hours/services due to the COVID-19 advisory. All other marks contained herein are the property of their respective owners. Buy a reliable thermometer and take pictures of it periodically as proof of their laps in their duties. "This is the real NorthSteppe realty!" I agree to have the appropriate utilities placed in the name of one of the tenants at the above address by my/our move in date. The only reason I gave them 1 star was because they made it incredibly easy to get a place. The emergency maintenance line has been very helpful when I had a leak a couple months ago, it was on a weekend so I was very shocked when northsteppe maintenance actually came out and fixed the leak. They fixed the hole over 2 weeks later. We had several issues, included NorthSteppe trying to get us out of our house prior to the lease term. Getting the check in the mail was a different story. 0/5 stars if I could rate it that low. ... Northsteppe … We moved in August, we had no hot water in our bathroom sink. Tenants are responsible for putting the utilities in their name prior to moving in. NorthSteppe Realty Inc 1946 N High Street, Columbus, Ohio 43201 will need to be listed as an additional insured. Not only that, they were charging us on the back end for water and the village we live in was charging us as well. I Pointed out that according to our LEASE (legally binding contract) these fees were bogus and ad hoc in nature. That same day emailed the office telling them we needed the lease finalized ASAP and they emailed me back telling me it was done a couple days ago, a blatant lie. They prey on students and I'd rather live in a cardboard box than rent from them again. This is the absolute worst company I have ever dealt with. Write a review. They know full well the real problem is condensation and dripping water from un-insulated pipes but won't actually fix it.Anytime you call the office you are going to be speaking with an apathetic, terse representative who has NO interest in customer service. But if I had to use one word to describe North Steppe, the first thing that comes to my mind is. The staff is extremely rude and don’t seem to value their tenants whatsoever. As unfortunate as the situation already was, they never fixed the toilet but rather just patched the ceiling to make it look fixed, so the entire situation repeated itself a couple months later. I had a neighbor couple that had some domestic violence incidents and this company didn’t respond when i asked for intervention after contacting the police 3 separate times. -We have bed bugs, but that doesn't seem to bother them. With over 30 years of experience, … They know that they can get away with this stuff because they have taken advantage of students in the past. Let me repeat: DO NOT RENT FROM NORTH STEPPE!! We have a nice, newly renovated apartment that we're paying quite a bit extra for, and NorthSteppe just won't do anything about our maintenance requests. The electric and gas bills to our house were set up on 4 separate meters which we were forced to pay a fee for each one every month. THE most poorly run real estate company in Columbus, Ohio. 18 were here. ... During office hours… Unfortunately for the renters, the properties are all actually falling apart. They are fairly relaxed group, and sometimes a little disjointed, Incompetent Staff, Unprofessional Management, Fraudulent security deposit deductions, and violation of their own lease terms. From our security deposit upon moving out filthy when we moved out fail to place the …! Michael Stickney at ( 614 ) 299-4110 gone to the mold ( resulting in an emergency trip the. Other questions '' or even `` goodbye '' are never said from our security deposit upon out... Weeks to fix any issue our entryway closet edged sword as they the. Mail was a different story are looking for cheapness rather than quality came and care... 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