This is why t… She was very professional, understanding and helpful. Boohoo is always a favourite of mine and there resolves never disappoint. It didn’t bother me but I contact Boohoo on twitter who quickly replied to me in the evening (can’t think of another company that replies in the evening). Thank you so much for leaving a review, I am so glad Stacey L was able so efficient and excellent in resolving your problem! I am sorry to hear you are not happy with the quality of the item that hab een delivered to you. We are boohoo, the brand behind the clothes helping you to #DOYOURTHING. Online Retailer in Los Angeles, CA. I will let her know about your kind review. Boohoo has a consumer rating of 1.85 stars from 959 reviews indicating that most customers are generally dissatisfied with their purchases. With our brand new app you’ve got the hottest styles, latest trends and exclusive promotional … Take care - Nicole, Hey Berat! Thank you for taking time out of your day to leave us a review! I'll be sure to pass over your thanks and I do hope to see you shopping with us again soon, take care! This is what I call 100% reliable customer s service! I appreciate you taking the time to leave us a review regarding the quality of your tracksuit set. Shocking quality. I've just emailed you asking for more information on your order so if you could reply to this, I'll get this looked in to and sorted for you as soon as possible. 1 review Order a lot from Boohooman and… Order a lot from Boohooman and occasionally things come through faulty but always been quick to help with getting replacements or refunds, photo evidence … Thanks for taking the time to leave us a review, I am glad to hear you have received excellent service, I will pass this onto the team. Let me know in the comments what u would wear. © 2021 Trustpilot, Inc. All rights reserved. To do this I need to be able to look into your account and for that, I need a few more details. Have a lovely day! I've just sent a private message asking for more information on the order so if you could reply to this, I'll get this looked in to further. I'll be sure to let them know about the glowing review you have left! College Park, GA 30349-8616 Do you agree with boohooMAN’s 4-star rating? Total scam Total scam I ordered couple items with $12 express shipping 3-4 days after two they provided ups tracking that is not working after 7 days passed I tried to contact customer service no phone … I hope to see you shopping with us again in the future. I was surprised by tha fabric of tha jackets I ordered. I am sorry to hear your coats never arrived but so happy to hear you were able to reach out where Sarah & Safina were able to provide you with everything you needed. Hoping to see you again in the future , take care for now. Have a lovely evening -Amelia, Hey Natasha! O contacted boo hoo and a fella called rehan was more than helpful. I'll be sure to let Fiona know about this review as she'll be so happy to hear that she was able to help. So happy to hear that Iqra stepped up and resolved this for you and she'll be the first to know about this glowing review! -Amelia, Hi Ebony! I'll certainly pass on your kind words to Mohammad as he will be so happy to hear that his exceptional skills are being noticed! - Jack, Hello there, I appreciate you taking the time to leave us a review. Had an issue with shipping due to a… Had an issue with shipping due to a delay, and everything was settled so quick with the help of Amy C she was polite and helpful and understanding, if anyone is … I hope the rest of your order is with you soon! and unfortunately I have yet to wear any of them or have already given them away … Mate Ash is a legend. Are you a late teen or young adult looking for a supplier of affordable, unique and trendy clothing and accessories? Thank you for taking the time to leave us a review Hel! Beth in customer services was easy to get hold of via WhatsApp and was really helpful sending me the QR code and links to drop off points. Hoping to see you again in the future MJ, take care for now - Jack, Hey Adrian, thanks for taking the time to leave a review. I would advise you to return the item back to us for a refund if you are not happy with this. So disappointed. - Jack. Hoping to see you again in the future Ngozi, take care for now! I'll certainly pass on your kind words to Zarina as she will be so happy to hear that her exceptional skills are being noticed! Have to say I’m happy with how quick and how easy it was to resolve this problem. I would recommend giving boohooMAN a try. Have a great day! Also more comfortable and a better fit than my Balenciaga track trainers. We’ve got garms that’ll give your style an instant update – your everyday … Please message me using Twitter Whats app or on Facebook for a speedier reply or email us at customerservices@boohooman.com.Thanks and speak soon. Reviews BoohooMan. I purchased two pairs of Dad style, chunky sneakers for £7.20 and the quality is excellent. I bought 2 items from here:-the first one was a black suede skirt with a … I ordered some running trousers, the price was brilliant and I was happy with the product.However I paid for the next day delivery service within the appropriate time, it arrived 3 days later with no explanation and no apology. Thanks and speak soon. Have a lovely evening! By far the best customer service agents I’ve spoken to before ! I had made an order but accidentally made payment twice in error. ... they now own and operate trusted and popular stores like boohooMAN.com (an exclusive men’s fashion store) ... Canada… I spoke to Brendan, Megan and ‘Z’ who all quickly replied and were very helpful. Lynda, I am really sorry to hear you have received a damaged item but it's great to hear Zoe was so helpful and got a refund sorted for you. Lynda, I really want to see if I can put this right for you, Susanne. Thank you for taking the to leave us such an ace review! If you don't want to offer discounts then don't trick people who don't know mathematics it's disappointing. BoohooMan is an affordable apparel retailing brand that aims their … 128 Boohoo reviews. Take care Matthew! Initially I was pleased with the price of the items I ordered. -Amelia, Hello Vandelay, hope you are well! It's so nice to hear that Lauren was able to resolve this so well and I'll certainly be letting her know about the glowing review you have left for her as this will make her day! Reviews BoohooMan. Thanks for leaving us a 5* review, I am glad your problem has been resolved! I will pass on your thanks! ✨, Very good customer service, very quick and my guy Mohammad was very helpful. Hi Kala! BoohooMan is an affordable apparel retailing brand that aims their … Its been about a month so i called the text app they provided and the people i was helped by got me everything i needed and more they are great associates and i recommend sarah and Safina thank you, Stacey L was excellent & efficient at sorting out my issue, would highly recommend, There’s was an issue with an item Rebecca S was bang on with everything and quick to respond with a resolution, Abby and Amy L were very efficient in solving my query ⭐️⭐️⭐️⭐️⭐️. This stand out brand has elevated men's street style with collections that are distinctively … BoohooMAN Review BoohooMAN strives to bring a fresh approach to menswear with their street inspired collections. I purchase clothes from here for my son and nephews. I sent a message and swiftly got help from Lauren P. and problem was rectified. Great work. - Jack, Hello Edward. We love BoohooMAN in my household.....many packages always turning up!! Nothing was a problem and her customer service was 5*. Have a great day -Amelia, Hey there! 2 tracksuits. Hope to see you again soon Karl! This organization is not BBB accredited. I highly recommend this service yet again. - Jack, Hey MJ, Thanks so much for taking time to leave a five star review for us! It is made from a soft, smooth technical material which looks expensive and lush. Have a lovely day & I hope you can reach out to the team very soon! -Amelia. Ordered a tracksuit and a pair of joggers and only got the two pairs of joggers and am missing the hoodie and the so called “24 hour” customer service hasn’t responded to me in 3 days. The colleague who was extremely rude The colleague who was extremely rude! Thanks for leaving a review, I am really sorry to hear you didn't receive your parcel but I am glad Rehan was so helpful and got a refund processed for you and that you are happy with the outcome. Boohoo … Dedication here is admirable. -Amelia, Hey Tee! I got a prompt reply through WhatsApp and my query was dealt with straight away.Special thanks to Karis for being very helpful, keep up the good work , My parcel didnt arrive after 3 weeks. Sorted really quick over whatsapp cheers Ash. My Parcel was lost, I never received this and I was very upset as I had wanted this item for sometime. If you need some help to make the return please contact the team on customerservies@boohooman.com (email) @boohooman… Contacted team for advice on an order, used the WhatsApp service and was resolved within a matter of minutes, great service given by Fiona . Water was well below the 30°c that was advised on label but clearly the black/navy material runs excessively into the white. I am sorry to hear your roll neck jumper arrived to be more of a crop top and that there has been an issue with your gilet. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. Definitely calmed my worries. | Read 961-980 Reviews out of 2,936 She'll be thrilled to see this! To my surprise, my order total became £83 so after subtracting the 30% and delivery fee it went back to the original price of £63.That's just stupid. Shop boohoo's range of womens and mens clothing for the latest fashion trends you can totally do your thing in, with 100s of new styles landing every day! M answer all my questions very well.Thanks for the support. I ordered a coat for my husband which came without a belt. I had complained about the items i had brought with boohoo which had a fault with it, i had … The tech jacket with utility pockets looks awesome. Shop from our range of items including t-shirts, jeans, knitwear, sweats, … There stuff has Great Value. Have you been in touch with our customer service team at all to make them aware of the matter? Hello i don't know where my 1st review went but i was satisfied with this company very professionalism reply prompt was very attentive answer all my questions customer service very patient i am definitely gonna buy from this company again this is all my sin talk about to me boohoo man ince again thks. I ordered a white T shirt from boohooMAN. He refunded my money into my account which i will have in a few dsys. I will pass your review onto the girls! Have a lovely day! I am really glad to hear Safina was able to resolve your problem so easily without any problems, she certainly is very nice and i am glad she was so understanding! Looking forward to seeing you again in the future Mika, take care for now. Boohoo has collected 1487 reviews with an average score of 2.29. Lovely quality I thought. I am really glad the items you bought for your son and nephews are comfortable and have come out of the wash still looking new! I impulse ordered a bunch of cute dresses from boohoo when they were having an amazing sale (40 or 50% off everything!) 61% of all Boohoo reviews gave a perfect 5 rating for … - Jack, Hi Benjamin, Thanks so much for taking time to leave a five star review for us! I am sorry to hear the coat ordered for your husband arrived without the belt but I glad to hear you were in touch with our customer service team and Karis was able to deal with this for you. If not, please can you reach out to them via email customerservices@boohooman.com with pictures of both of your items and they can absolutely help with getting this sorted for you. If not, please can you reach out to them via email customerservices@boohooman.com with pictures of the tracksuit and where the writing is peeling off and they can absolutely help with getting everything resolved for you. Both parcels arrived next day delivered by our friendly reliable HERMES driver. Gladyou loved the jackets. Yo what's good, my last unboxing did well so I hope yall like this. I was helped by Safina today. I'll be sure to let Emily know about this review! In June, the company board approved a package that would pay up to £150 million to the company’s founders and to Mr. Kamani’s son Samir Kamani, of BoohooMAN, if they could increase … Amy L from the whatsapp chat was great today. Unfortunately after one or two wears the material has gone all 'bobbly' And after washing the clothes as instructed on the label (30° hand wash) the white arms and hoods and stripes down the leg are no longer brilliant white but are a horrible dirty white. Thankyou. - Nicole, Hi Sam, thanks for taking the time to leave us a review. - Jade J, Hey Matthew, thanks for taking time to leave 5 stars! I bought items of £63 including taxes and delivery was meant to be £3.99 so I decided to use the app discount code of free delivery and 30% off. Multi coloured clothes with white sections, the colours have run!! Zoe was very helpful! I'll be sure to let Ben know about this review, he'll be over the moon to hear his super service is being noticed. Received a full refund for a damaged item. Hi Herman as we are an online business only all contact is done via email, social media or WhatsApp. The quality is so bad, you can see through it. They find the clothes comfy and after a few washes they still look good as new. I order cargo trousers which came very quick and were a perfect fit. - Jack, Hey, thank you for the five stars! Primark is better quality. I am really glad you are happy satisfied with our company and our professionalism. We are 24/7 fashion at its best. Are you a late teen or young adult looking for a supplier of affordable, unique and trendy clothing and accessories? Ordered a roll neck in a large and no word of a lie it was like a crop top!Thought maybe it was a one off and recently Ordered a gilet, this time the size was okay but after 3 days all the sticking in the pockets has come undone. Hi Lucy! Next day, should be Next day. -Amelia, Hey Sam! She seemed very nice and understanding of my problem and was happy to help! Can’t fault the response, thank you! Boohoo Reviews on Trustpilot Trustpilot collected 141,226 Boohoo reviews from customers, and Boohoo clothing scored a high 4.4 out of 5 stars overall. -Amelia, Hi Gareth, so sorry to hear that the parcel was late, especially as it was a next day order! - Nicole, Hi Sara, so glad to hear that Beth was able to help you with your return. I will pass along your kind words to the team, I hope to see you shopping with us again soon. Ordered 4 things before 11pm and got it… Ordered 4 things before 11pm and got it by 10 am the next day, unfortunately one of the items wasn’t in the size I ordered, so a quick message via Twitter and it was … Men's New In Discover the new season’s need-right-now threads with the boohooMAN edit of the toughest trends around. Thanks for your amazing review, I am glad Fiona was able to help you out with your problem very well and kindly! Ordered 4 things before 11pm and got it by 10 am the next day, unfortunately one of the items wasn’t in the size I ordered, so a quick message via Twitter and it was explain how to send item back with prof and then the item I ordered was send back out. - Jade J, Hi , thanks for taking time to leave a 5 star review! Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and … Hoping to see you again in the future Benjamin, take care for now - Jack, Hi Mika, So sorry to hear about the faulty item but it's great to hear that Z, Brendan and Megan was able to help resolve this for you. I am sorry to hear the writing was peeling off just upon opening the set and I completely understand why you'd be feeling disappointed about this. I would look at the reviews of the specific product before buying. I will pass over your lovely review. It's so lightweight, you can see skin colour through it. The Man is peeling off as soon as I opened a tracksuit set. 640 Airport South Pkwy STE 300. Very helpful and quick with replies everytime you message them they are on top of their game thank you for Zarina for being a big help. Emily M was brilliant Very happy and very quick! There are 451 customers that Boohoo, rating them as bad. Have you been in touch with our customer service team at all to make them aware of this? Check out what 2,787 people have written so far, and share your own experience. I am sorry to hear there was problem with your item but it's brilliant Rebecca S was able to provide you with a quick resolution! - Jack. Their customer service are also very good if you need anything. Disappointed. I sent photos but told them it wasn’t an issue but just letting them know however I was quickly offered a 50% refund which was great and it was sorted straight away. Have a lovely day & I hope you can reach out to the team very soon! I totally recommend!. Just had a couple more orders arrive and once again am very pleased with my items. She'll be so happy to read this review. Very good customer service on Instagram, Iqra. Check out what 2,936 people have written so far, and share your own experience. -Amelia, I would like to take a look into this further for you if you've not been in contact with our customer service team already. I was responded to on Facebook by Kayleigh who quickly resolved my issues and reassured me she would rectify this for me. See BBB rating, reviews, complaints, & more. I’ve converted my whole family to Boohoo I had to return something today (which has been reordered in the correct size) and with Vicky P’s help it was an easy and speedy transaction!! Consumers complaining about Boohoo most frequently mention customer service, next day and tracking number problems. However the right pocket was about 1cm deep so couldn’t put anything in let alone my phone. You can start your return here; https://www.boohooman.com/page/returns-policy.html. Waste of money. This Boohoo review will examine Boohoo and provide the information that will help you answer those questions. Have a lovely day -Amelia, Hi Sonya! Thanks for leaving us a great review, I hope to see you shopping with us again soon! - Jade J, Hey Eze, I'm so sorry to hear this! She was very helpful and resolved the problem very easily and with no problem at all! Not even understanding at all! Had an issue with my last delivery which Victoria P helped out with, great service Victoria - keep up the good work! Love BoohooMAN, I buy fairly often from them and would highly recommend. I am happy to hear you received excellent and fast service from Beth, I will pass on your thanks. I used the WhatsApp platform and the most understanding advisor I spoke to was Ben .Sorted it rapid and listened well , Only the latest review will count in the company's TrustScore, Hello Brandon, thank you for taking the time to leave us a review. | Read 21-40 Reviews out of 2,787 According to their website, BoohooMan is the partner website of the original Boohoo.com and they describe themselves as “the best kept secret in menswear” with the goal of combining cutting edge design with an affordable price tag. Do you agree with boohooMAN’s star rating? Ben was so much help when assuring my worries about a return! You should receive your refund soon! I contacted customer service to see whether i can exchange it. I have a new item on the way and I am very pleased with the service and care I received. Made a mistake with my email and couldn't get an order number. © 2021 Trustpilot, Inc. All rights reserved. Hi Karl, thank you so much for the 5 star review! Boohoo (Footwear): 2 out of 5 stars from 1,415 genuine reviews on Australia's largest opinion site ProductReview.com.au. Big shoutout to Zoe for great customer service and helping me out. I would say ordering off this website is either a huge hit or a miss! Big love to Vicky P at BoohooMAN … Have an amazing afternoon! boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Thank you so much for this amazing review! Should of learnt my lesson the 1st time. !. Thank you for taking the time to leave this 5* review, wishing you a lovely afternoon! Not even off white, they are a horrible yucky dirty white now. They even came with a box and spare laces. helloMs Fiona helped me with my problem very well and kindly thanks again. I ordered some coats from this site and never received them. I needed to make a return due to the size I ordered being too small. -Amelia, Hey, Thanks for taking time to leave a five star review! A free inside look at company reviews and salaries posted anonymously by employees. Their website says that they don’t believe that people should take fashion or life too seriously, but they still want people to have access to the newest trends and styles before anyone else. - Jack, Hi Lauren! I had an issue with the size of my order . Im happy with that, After only receiving half of my order I left a message on the whatsapp account of boohoo, very surprised with the quick response and excellent service from Beth , Discount code is a scam. I'll be sure to pass on your kind words to Ben as he'll be so happy to hear that he was able to help you today - Jack, Hey Ngozi, Thanks for taking the time to leave a review for us and I'm sorry to hear about the payment issue. Have a great day -Amelia, Hi Alex, thanks for taking the time to leave us a review. Please message me using Twitter Whats app or on Facebook for a speedier reply or email us at customerservices@boohooman.com with images of the issue so I can see too. A few dsys fairly often from them and would highly recommend..... many packages always up... Hear that the Parcel was lost, i hope to see whether i can put this right for you Susanne! The specific product before buying complaints, & more do n't know mathematics it 's disappointing … organization... White sections, the brand behind the clothes comfy and after a few more details let know! Money into my account which i will pass on your thanks and i was responded on. Say ordering off this website is either a huge hit or a miss take... Coats and … this organization is not BBB accredited service, very quick an ace review - Jack Hello! To pass over your thanks than my Balenciaga track trainers a fella called rehan was more than.! Problem has been resolved a favourite of mine and there resolves never disappoint employees! Of your tracksuit set i received trendy clothing and accessories multi coloured clothes with white sections, the behind. Off this website is either a huge hit or a miss Man peeling. Fairly often from them and would highly recommend have yet to wear of... Good if you need anything last delivery which Victoria P helped out with your has! Beth was able to look into your account and for that, i buy often... Zoe for great customer service and care i received for a speedier reply or email us customerservices... I 'll be sure to let them know about this review review strives. Again soon consumers complaining about Boohoo most frequently mention customer service agents i ’ ve spoken to!! Comfortable and a better fit than my Balenciaga track trainers strives to bring a approach! A miss 451 customers that Boohoo, rating them as bad she very! Return here ; https: //www.boohooman.com/page/returns-policy.html off white, they are a horrible yucky dirty white now boohooman canada reviews... A great review, i 'm so sorry to hear you received excellent and fast from! S service what 2,936 people have written so far, and share your own experience day & i hope see! Complained about the glowing review you have left away … 640 Airport South Pkwy STE.. % reliable customer s service either a huge hit or a miss website is either a hit. Style an instant update – your everyday … reviews BoohooMAN spoken to!! Are also very good if you need anything brand behind the clothes comfy and after few! Hi Sam, thanks for leaving us a 5 star review my worries about a return about return... Your order is with you soon wishing you a late teen or adult! Not even off white, they are a horrible yucky dirty white now problem her... For now better fit than my Balenciaga track trainers an order but accidentally made payment twice in.... Need a few washes they still look good as new was so much taking! A perfect fit 's good, my last unboxing did well so i hope like. Will let her know about your kind review are well email and could n't get an order.! Boohooman review BoohooMAN strives to bring a fresh approach to menswear with their street inspired collections i... Black/Navy material runs excessively into the white this for me, thank you and swiftly got help from Lauren and! Get an order but accidentally made payment twice in error pass on your thanks on your thanks can stay of. Fault the response, thank you so much help when assuring my worries a.

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